Sunday, April 11, 2010

A2Z Computing PDF brochure

Information Technology is a powerful business tool, and with the right solution can help your business succeed. Since 1994 we have been providing a range of IT solutions for businesses, schools and home users in the UK, helping them to harness the full potential of their systems.




Sunday, April 4, 2010

Blackberry FAQs

Blackberry FAQs

Email:

•How do you open attachments on your Blackberry?
•How do you view different sheets in Excel on your Blackberry?
•How do you get the BB to delete messages in your Outlook when you delete them on the handheld?
•How do you select multiple emails to delete at one time?
•How do you scroll horizontally?
•How do you copy and paste text?
•How do you quickly capitalize a letter in the middle of a sentence?
•How do you quickly add a period at the end of a sentence and make the next letter capitalized?
•Can you call a number from an email if the number is in the body of the email?
•How do quickly get to your newest message and your oldest messages?


Contacts:

•How do you get to the Global Address Book on the Blackberry?
•How do I quickly add new contacts in your Address Book?
•How do you create a group distribution list on your BB?
•How do you add radio numbers on your Blackberry?
•How do you import the numbers from your Nextel phone to your BB?


Calendar:

•How do you quickly view your schedule on other days?
•How do you add new appointments in your Blackberry and have them sync wirelessly with Outlook?
•How do you accept a meeting request in your Blackberry?
•How do you view your Weekly or Monthly agenda?


Phone:

•What are the quick shortcuts to make a phone call or radio call?
•How do you use speed dial on the 7510?
•How do you speed dial through voice mail passwords?
•How do you hide the call screen while you are on a call and look at other info (calendar, email, or contacts)?
•How do you send an alert and talk on the radio?


Web Browser (Not on All Blackberrys):

•What is the difference between the NOL browser and the Blackberry Browser?
•How do you enter a new web site address on the Blackberry?
•How do you bookmark a web page?


General:

•How do you change Font size on the Blackberry?
•What is the best shortcut to get to an icon without having to roll the track wheel?
•How do change syncing settings and redirector user preferences?


Pin Messages:

•What are PIN messages?
•How do you send a PIN message?
•How do I save the PIN Number when someone sent the email via it?
•How do I add the Pin to a Blackberry contact that already exists?


Profiles:

•How do you change the BB from ring to vibrate?
•How do you change the BB to notify differently if in the holster or out of the holster.


Trouble Shooting:

•Master Reset
•Master Radio Reset
•Master Clear
•Data Customer Care


Email:
•How do you open attachments on your Blackberry? ◦(Requires BES or Web Client, not possible with Redirector) - Open a message with an attachment; push the track wheel in and scroll down to Open Attachment from the menu. Push track wheel in again and select whether you want to download the Table of Contents or the full document.
•How do you view different sheets in Excel on your Blackberry? ◦Push track wheel in when viewing an Excel sheet and select sheet 2 from the menu.
•How do you get the BB to delete messages in your Outlook when you delete them on the handheld?
◦Open the message icon. Push track wheel in and select options. Scroll down and select Handheld next to Delete On. Push track wheel in and select change option and change it to delete on Handheld and Mailbox, push track wheel in and select save.
•How do you select multiple emails to delete at one time? ◦In the message inbox hold the Shift key down and roll the track wheel to select multiple emails, then push track wheel in again and select delete.
•How do you scroll horizontally? ◦Hold down the Alt key and roll the track wheel.
•How do you copy and paste text? ◦Position the cursor in front of the text you want to copy, press the Shift key and roll the track wheel to highlight the text you want to copy. Once the text is highlighted push track wheel in and select copy. Go to where you want to paste the text and push track wheel in and select Paste.
•How do you quickly capitalize a letter in the middle of a sentence? ◦Hold down the letter for 2 seconds and it will change from lower case to upper case.
•How do you quickly add a period at the end of a sentence and make the next letter capitalized?
◦Press the space bar twice at the end of a sentence and it will input a period and move over one space and capitalize the next letter.
•Can you call a number from an email if the number is in the body of the email?
◦Yes. You can also highlight a web link and go to that link by pushing the track wheel in selecting get link.
•How do quickly get to your newest message and your oldest messages?
◦Go to your Messages then press the letter "T" and it will take you to the Top of the list. Pressing "B" will take you to the bottom. Press the space bar will move you down one screen of messages at a time.
Contacts:
•How do you get to the Global Address Book on the Blackberry? ◦(Requires BES configuration) Go to your Contacts and push track wheel in and select "Look Up", type in part of the last name you are looking up and push track wheel in again on matches it found and select View Lookup. It will display up to 20 matches at a time. You can select the person from there and email them or you can push track wheel in and select Add to add them in your personal address Book. Adding them in your personal address book will automatically input their name, numbers, address, and email address.
•How do I quickly add new contacts in your Address Book? ◦When someone send you and email you can highlight the name in the email address and push track wheel in and select Add to Address Book. This will add their name and email address in your personal address book.
•How do you create a group distribution list on your BB?
◦Go to your Contacts and push track wheel in and select New Group. Name the group and push track wheel in select Add member, push track wheel in and select the people from your address book you want in your group.
•How do you add radio numbers on your Blackberry? ◦Put the entire radio number in under Contacts in the DCID field.
•How do you import the numbers from your Nextel phone to your BB? ◦You need to have the Nextel Address Book service active on your Nextel phone first. Then follow the instructions on the "Import Nextel Phonebook to Outlook" document. This will show you how to send your numbers from your phone to the Nextel.com Address Book, save that file, and then import that file into Outlook, and sync your BB. (If Instructions are not attached, please request if needed).

Calendar :
•How do you quickly view your schedule on other days? ◦While in the Calendar day view hold down the Alt key and roll the track wheel to go to a different day. You can also push the space bar to move forward one day.
•How do you add new appointments in your Blackberry and have them sync wirelessly with Outlook?
◦In the Calendar, push track wheel in and select New. Type in the subject, then set the time and date and push track wheel in again and select save. (Requires BES configuration to sync calendar wirelessly, otherwise it will sync when cradle).
•How do you accept a meeting request in your Blackberry? ◦Open the email and push track wheel in and select Accept or Decline with or without comments.
•How do you view your Weekly or Monthly agenda? ◦Open the calendar, push track wheel in and select view by week or by month.

Phone :
•What are the quick shortcuts to make a phone call or radio call? ◦Press the space bar on the home screen and it will open the phone screen. Press the space bar again it will display the last number called.
◦Press A for Address Book, search for the person you want to call and push track wheel in and select call or Alert.
◦Use the Speed dial capability on the 7510. (See next question).

•How do you use speed dial on the 7510? ◦Hold down a letter on the home screen for 3 seconds and it will ask if you want to assign this letter as a speed dial. Select Yes and select the person you want to assign this letter to from your Address Book.
•How do you speed dial through voice mail passwords? ◦Enter a new contact in address Book (name it Voice mail), enter your number in the phone field followed a pause, your password, three pauses, and the number 1. To put a pause in press the letter "N". (for example if your number is 602-757-1000 your password is 5555 your number will look like this: 6027571000p5555ppp1. Now assign this entry a to a speed letter on the home screen (see: How do you speed dial on the 7510).

•How do you hide the call screen while you are on a call and look at other info (calendar, email, or contacts)?
◦While on a phone call on the Blackberry, push track wheel in and select hide call or home screen. Then you can read email, access your Address Book or check your calendar.
•How do you send an alert and talk on the radio? ◦Go to the phone icon or Address and pick a person to call and push track wheel in and select Alert, then push the Push-to-talk number at the top of the BB to talk on the radio.


Web Browser (Not on All Blackberrys) :
•What is the difference between the NOL browser and the Blackberry Browser?
◦The NOL Browser is a WAP Browser that displays web pages that are written for viewing by mobile devices. The Blackberry Browser is a HTML Browser that can view most web pages. Some complex web pages may not be displayed correctly or only part of the web page will be displayed. (The Blackberry Browser requires a BES configuration).
•How do you enter a new web site address on the Blackberry? ◦Go to the NOL or Blackberry Browser and push track wheel in and select "Go To." Type in the URL and roll the track wheel down to OK.
•How do you bookmark a web page? ◦Once you are on web page that you want to Bookmark push track wheel in and select Add Bookmark.
General :
•How do you change Font size on the Blackberry? ◦Select the Options icon on the Blackberry and then select Screen/Keyboard. Then select Font Size and push track wheel in and select Change option roll the track wheel up or down to make the text larger or smaller. Select the size you want, then push track wheel in and select save.
•What is the best shortcut to get to an icon without having to roll the track wheel?
◦Press the letter that is underlined while each icon is selected. For instance press M for messages on the home screen and it will take you inside of the messages icon.
•How do change syncing settings and redirector user preferences?
◦Select the intellisync icon from your Blackberry Desktop Manager software on your computer and check the settings you wish. The configure PIM button will allow you to change what the Blackberry is syncing with.
◦Selecting Redirector Settings icon from your Blackberry Desktop Manager software on your computer can change the Redirector preferences.


PIN Messages:
•What are PIN messages? ◦PIN messages are messages that are sent from one Blackberry to another Blackberry without going through the email system. (Similar to Instant Messaging).
•How do you send a PIN message? ◦Select messages and push track wheel in select PIN Message or select a name from your Address Book that has PIN number saved in it. Then type out the subject and message just like you would with a normal message and push track wheel in select send.
•How do I save the PIN Number when someone sent the email via it? ◦First open the email on the blackberry, move the cursor to highlight the "From," click on the track wheel once and select "Show Qualified Address." Highlight and copy the PIN Number by holding down the NUM or the Shift key and moving the track wheel. Once the PIN Number is highlighted and selected, click on the track wheel and select "Copy Selection." Then create a contact address and paste the PIN Number in the Pin: field.

•How do I add the Pin to a Blackberry contact that already exists? ◦Edit the contact address and add the pin to the "PIN:" field.


Profiles :
•How do you change the BB from ring to vibrate? ◦Select the Profile icon and select a different profile to change the settings for notifications.
•How do you change the BB to notify differently if in the holster or out of the holster.
◦Select the Profile icon and select a different profile to change the settings for notifications. To view or change the profile settings push track wheel in and select Edit, then select the type of notification that you want to change. For instance select Messages and push track wheel in and select edit. The screen will show you how the Blackberry will notify you in and out of the holster. To make changes push the track wheel in and select change option then select save after the changes.


Trouble Shooting :
•Master Reset - If Blackberry unit locks up try a master Reset. Take the back door off and push a paper clip in the small hole on the bottom that says RESET. The unit will power off then back on. (No information will be erased).
•Master Radio Reset - If Blackberry wireless service does not work after turning wireless on try a Master Radio Reset. Select the Options icon, then security, then push the track wheel in and select Master Radio Reset, select YES. Type in 0000 for the password and select OK. (To put in the 0000 you need hold Alt down and press 0000 at the same time).
•Master Clear - Use this if you want to erase all of the info off of the BB device, for instance, when the BB may have been used by one employee and now that device is going to be given to another employee to use. Select Options, Security, push the track wheel in on Disable (Password), select change option, and select Enabled, push the track wheel in again and select SAVE. Type in a new password (AAAA), push the track wheel in then re-type same password (AAAA). Go back to the home screen and press the letter K (shortcut for keyboard lock), push the track wheel in and then type in a incorrect password, repeat the unlock procedure 10 times entering an incorrect password each time. On the 5 th and 8 th attempt you will have to type the word "Blackberry." On the last attempt it will notify you that all info will be erased. The unit will power off and then back on and all the information will be erased (Email, contacts, calendar, etc).
•Call Customer Care - for Blackberry Technical assistance

Friday, April 2, 2010

Business Rate - rip off

Hello everyone..

I should have put this in November when we were notified that our rates were going from £4800 per year to just under £12,000.. (I'm doing this as I've just been told my Rates problem got on the radio wales)

Well I hit the ceiling, asked everyone, even contacted Wendy (our previous accounts manager) Wendy confirmed that we have only paid about £400 per month..

so you can imagine from my surprise when I was hit with this, Every business is struggling, Newport is going downhill, we sticking allowing the developers to change things and make Newport better.

We are members of several Business Groups, and the same thing is mentioned time and time again, NEWPORT is not New anymore more its needs something urgently..

Several business I have spoken to stated Newport is killing itself.. the City Council (CC) just don't really care.. Look at the town, We did not purchase our premises in town as the rates to high. we moved to Maindee area, outside of the town, in a residential area, were the building was falling apart.

I gave the task to our office manager to find out what can be done, she informed me the Valuation Office Agency (VOA) said if they came down it could increase even more. at this point I was angry and very disappointed, in our city, but said tell them to come.

Early December we had a visit from 2 People who I think where from VOA, a male and female. The male opened a folder which had drawings in it (rough drawing in pen). and basically told me I would be paying the new rate as the old one might be wrong.

I tried to explain and tried to show them around, but they just said that was final and I could appeal in April. I even told them It means I have to let someone go to cover the costs. but they I guess were the messengers.

During January I got our new office Manager Jennie and myself to call all support agency's the chamber, Business Federation, different clubs and Mr Google. eventually between all this we found:

http://www.mybusinessrates.gov.uk/
http://www.voa.gov.uk/business_rates/
http://www.valuationtribunal.gov.uk/Home.aspx
http://www.valuation-tribunals-wales.gov.uk/Index.htm
http://wales.gov.uk/topics/localgovernment/finandfunding/nondomesticrates/?lang=en
http://www.ratesrecovery.com/

We found some forms, and made more calls, assumed nothing was going to happen, then in march we had our Rate Bill (hay happy day's for now..) its £430 per month totaling £5160 (I still recon high) but can live with this.

What I don't understand is Newport is failing in all areas. Schools, Homes, Businesses, there are more thugs out now then ever before, I guess that's what city status brings. But why does the Council not help. we all in this recessions.. some rubbish I heard that we are on the way to recovery. (dream on.) People are still wondering if they will have a job, companies are still being forced to close.

This is not going to stop in one go! I see this happening for a few years.

Who is going to benefit from the Rider Cup? well? I've been pushed to the side, as its been signed up by large American companies. (HP, etc..) I thought WAG was tiring to push welsh companies. but I see the same thing happens.. outsides get in. forget the local businesses. (I may create a new rant about this).

The BBC Radio Wales (1/4/2010) Snippit : (no its not April fools..)


http://sites.google.com/site/a2zcomputingltd/files-found/BBCRadioWalesJannet-Rates.wav?attredirects=0&d=1